These terms & conditions set out herein apply to any person; booking training or contacting SJFitness4Life Limited (the “Company”) via; website, email, social media or by telephone. Instructions by You (the “client”) to provide any service (the “session”) provided by the Company will constitute acceptance of these terms & conditions. The terms & conditions herein supersede any & all other conditions, understandings, commitments, agreements or representations (except fraudulent misrepresentations) whether oral or in writing. The Company has provided a copy of these terms & conditions for your safe keeping.
In order to comply with the Data Protection Act 1998, the trainer will only do what the client asks her to do, or what the client has given her permission to do with any personal or sensitive information held about the client. Training may be filmed or pictures taken for marketing purposes. The client’s participation in a Session means consent to photography, filming & sound recording which may include you as a client & its use in commercial distribution without payment or copyright. If any of these terms are held to be invalid or unenforceable, those terms will be struck out & the other terms remain. These terms & conditions are subject to the laws & exclusive jurisdiction of the United Kingdom of Great Britain & Northern Ireland.
To use his/her skills & knowledge to design a safe programme of exercise that will take into account the client’s lifestyle, personal goals, fitness levels & medical history.
To provide the coaching, supervision, advice & support that the client will need to achieve their goals. Apart from the initial consultation (& the first personal training session if taken immediately afterwards) each personal training session will last 55-60 minutes (a “Session”), unless a specific time denomination is selected (ie 30 or 45 minutes). But it is advised that shorter training sessions should occur more frequently.
The client understands that the results of any fitness programme cannot be guaranteed. The client’s progress depends on the client’s effort & co-operation in & outside of the Sessions. In particular the client acknowledges that individual results may vary & no particular result is guaranteed by your trainer.
The client is required to complete a Client Information form, Physical Activity Readiness Questionnaire (a “PARQ”), a Medical History form and a short lifestyle questionnaire before undertaking their first session, either at the studio or at their home.
The client is required to wear appropriate clothing & footwear when in the studio, please note that no outdoor footwear is permitted in the studio.
The client is required to arrive on time for their training so that a full session can be achieved on each visit.
The client must ensure their contact information & marketing preferences up to date, with your trainer,
If your Trainer requires further medical information from your GP, you must provide such details.
It is understood between client & trainer that both must commit to the programme 100% in order to achieve results.
The client must have read and fully understood the Studio Rules, which cover, Studio; use, arrival, sessions, etiquette, health & safety, storage and car parking.
The client is required to use the equipment & facilities in accordance with the Studio Rules.
The client must provide & wear their own strapping or support for injuries or issues, if the client fails to bring with them, their session will be cancelled & chargeable.
The client understands & agrees that it is their responsibility to inform the trainer of any medical conditions or changes to the client’s health, now & ongoing, which might affect the client’s ability to exercise safely & with minimal risk of injury.
The client understands that there are inherent risks in participating in a programme of strenuous exercise. If the client sustains or claims to sustain any injury while participating in a session, the client acknowledges that the trainer is not responsible, except where the injury was caused by his/her gross negligence or intentional act.
Your trainer cannot be held liable in any way for undeclared or unknown medical conditions.
If the client has an infectious or contagious illness or ailment they are strictly prohibited from entering the studio.
The Client understands that during busy periods (Monday to Fridays 16:00 - 22:00) each session will finish five minutes early to allow session change over.
The Company, the Company studio, in its entirety (including the Training Card System©) and all documentation displaying the Company logo, are the property of the Company and as such are protected by Copyright. Any breach of this clause will result in legal action being taken against the person or person(s) responsible. The Client is responsible for using any materials provided by the Company. Purely for their own personal development and any copying, This agreement is governed by the laws of England and Wales and is subject to the jurisdiction of the English courts.
Health & Safety
Your trainer has completed & holds a current certificate for emergency first aid at work approved by the Health & Safety Executive.
Your trainer has £2 million public liability insurance cover.
Please adhere to all guidance provided in respect of equipment usage & studio etiquette, failure to do so, will result in your removal from the session & all future sessions & any monies paid, will be lost.
The Company reserves the right to refuse your presence at its premises if you are found under the influence of alcohol, drugs or your behavior is unacceptable.
SJFitness4Life; Property, Studio & Equipment
Any damages or breakages to the Company’s; Property, Studio or Equipment must be paid in full by the individual(s) responsible,
Payment must be made prior to their next session; the Company reserves the right to withhold any monies already paid for sessions.
Failure to pay will result in the debt being passed to a 3rd party to recover.
Please adhere to the Studio Rules.
If the client is late the session will not be extended & will end at the appointed time.
If the trainer is late additional time will be added to the Session, or to subsequent sessions.
Cancellation, Reschedule & Refunds
24 Business hours (Monday to Friday, excludes Saturday' Sunday's and Bank Holiday's) notice of cancellation is required for all appointments. Failure to adhere will result in that session fee being fully chargeable (monies paid for that session will be lost).
ALL sessions held on a Monday, will require notice of cancellation by Friday morning at the latest, to avoid loosing their session.
Once purchased, all Sessions are non-refundable & non transferable.
Pole Fitness client must provide 48 hours notice of cancellation, as per the Pole Fitness Guidelines.
All sessions expire 90 days after purchase.
All chargeable sessions, classes or courses held at the SJFitness4Life Studio, are prepay only. Payment for sessions must be received at least two (2) Business days (excluding Saturday and Sunday) prior to the session start.
Invoices will be provided to clients seven to fourteen (7-14) days prior to their renewal. A text message will be sent at the same time, providing notification of invoice and deadline for payment.
If the client has not made payment two (2) business days prior to start, the invoice will be reissued with an administration charge of £10.00 (ten pounds sterling). There are no exceptions to this guideline, only those who have pre-pay plans in place may pay at a later agreed date.
Once the invoice is paid in full it will be marked as such, if a client would like a copy of this please advise.
Only paid sessions/classes and courses will be booked onto the system. No payment no booking.
Only paid sessions can be reserved (guaranteed), if a client requires a specific day/time for a specific duration they will be required to prepay for all sessions in order to secure said day/time.
If a client misses a session and does not provide 24 hours notice, that session will be lost. If the client wishes to re-book they will need to make payment before doing so.
Classes can be paid as far in advance as the client wishes. Spaces can only be guaranteed for those who have made payment.
All Courses, Packages and packs must be paid for in full prior to the first session.
All reservations will require a deposit. The deposit will be dependent on the total cost of the course and once paid is subtracted from the total owed.
Once full payment is received all sessions/classes will be booked.
All monthly renewal & special offer package clients must set a pre-pay plan in motion in order to ensure smooth payment and booking process.
Pay as you go Clients – At each session, payment for the next session must be paid. Payment for a session must be received at least two (2) business days (excluding Saturday and Sunday) prior to session start.
If a client is on holiday or away, at time of renewal, payment should be made prior to their departure or as soon as they return, as long as it is two business days prior to session start.
This Liability section applies only to the extent permitted by law. For the avoidance of doubt, the trainer does not exclude or limit any liability for: (a) personal injury (including sickness & death) where such injury results from his/her gross negligence or wilful default, or that of his/her, agents or subcontractors or (b) fraudulent misrepresentation.
The trainer &/or the Company does not accept liability (except as set out below) for any errors & omissions & reserve the right to change information, specifications & descriptions of listed packages & services.
The trainer &/or the Company will use their reasonable effort to correct errors & omissions as quickly as practicable after being notified of them.
The trainer &/or the Company do not accept any liability whatsoever for any indirect loss, consequential loss, loss of data, loss of income or profit, loss of damage to property &/or loss from claims of third parties arising out of the use of the Company’s website or services purchased from the trainer &/or the Company or any other damage howsoever caused.
The trainer &/or the Company will only be liable for direct loss up to a maximum total of the price of the sessions &/or services purchased by the client in respect of any claim.
The trainer shall not be liable for any loss or injury attributable to:
the client’s fault;
a third party unconnected with the provision of services provided by your trainer; or
Events which your trainer, nor his/her suppliers or agents could have foreseen or forestalled, even if they had taken reasonable care.
The trainer &/or the Company are not liable for loss or damage to the client’s property.
The trainer &/or the Company is not liable if the client ignores recommendations, at any time, to seek medical advice.
Please ensure you have read and understood the Studio Rules.